Terms and Conditions

Terms and Conditions of Use for MysteryBoxx Last Updated: [30-12-2024]

Welcome to MysteryBoxx! By accessing or using our platform, you agree to comply with the following Terms and Conditions. Please review them carefully. If you disagree with any part of these terms, please refrain from using the platform.

1. Eligibility 1.1 You must be at least 18 years old or meet the legal age requirement in your jurisdiction to use MysteryBoxx. 1.2 Users are responsible for ensuring that their participation complies with all local laws and regulations. 1.3 Employees, affiliates, and their immediate families are not eligible to participate in promotions or prize draws.

2. Account Registration 2.1 To access the full range of MysteryBoxx features, you must create an account. 2.2 All information provided during registration must be accurate, complete, and up to date. 2.3 Each user is permitted to create only one account. Duplicate accounts may be suspended or terminated.

3. Mystery Box Purchases 3.1 By purchasing a MysteryBoxx, you agree to receive random items, prizes, or rewards as specified on the product page. 3.2 Prices for MysteryBoxx products are displayed clearly before purchase and are non-refundable, except as required by law. 3.3 The outcome of the mystery box draw is determined by a random selection process or algorithm and cannot be influenced.

4. Prizes and Fulfillment 4.1 All items or prizes revealed from MysteryBoxx purchases will be credited to your account or shipped to your provided address. 4.2 Shipping costs and delivery times vary and will be disclosed during the checkout process. 4.3 MysteryBoxx is not responsible for delays caused by shipping carriers or customs regulations. 4.4 Virtual prizes, such as credits or in-app rewards, are non-transferable and have no cash value unless stated otherwise.

5. Prohibited Activities 5.1 Users may not attempt to manipulate the platform, including the random selection process, through unauthorized means. 5.2 Fraudulent activity, including payment chargebacks or false identity claims, will result in account suspension. 5.3 Use of bots, scripts, or any automated tools to interact with the platform is prohibited.

6. Refunds and Returns 6.1 All purchases of MysteryBoxx products are final. Refunds are not provided unless required by applicable laws. 6.2 For defective or damaged physical prizes, users must report the issue within 7 days of receipt to request a replacement or resolution.

7. Intellectual Property 7.1 All content on MysteryBoxx, including logos, text, graphics, and designs, is the exclusive property of [Company Name]. 7.2 Users are prohibited from copying, distributing, or modifying any platform content without prior written consent.

8. Liability and Disclaimers 8.1 MysteryBoxx provides its services "as-is" and makes no guarantees regarding specific outcomes, item values, or uninterrupted access. 8.2 The platform is not liable for losses incurred through participation in games or delays in prize delivery due to external factors. 8.3 Users participate at their own risk and are encouraged to play responsibly.

9. Account Suspension and Termination 9.1 MysteryBoxx reserves the right to suspend or terminate accounts that violate these terms or engage in prohibited activities. 9.2 Users may request account closure at any time by contacting customer support.

10. Changes to Terms and Conditions 10.1 MysteryBoxx may update these Terms and Conditions at any time. Users will be notified of significant changes through email or platform notifications. 10.2 Continued use of the platform after changes constitutes acceptance of the revised terms.

11. Governing Law and Dispute Resolution 11.1 These Terms and Conditions are governed by the laws of [Jurisdiction]. 11.2 Any disputes arising from or related to MysteryBoxx will be resolved through arbitration or in courts located in [City/Country].

12. Contact Us
For any questions, concerns, or feedback, please reach out to us at:
Lucknow Office: +91 52 2463 4402
Mumbai HO: +91 22 3148 7482


Address: Mumbai HO: Office No.7, 1st Floor, The Address, Opp. RBK School, Kanakia Rd, Mira Road East, Thane, Maharashtra 401107

Lucknow Office 2nd Floor, A-Block 38, Near Kachan Sweets, Opp. Siddhant Jewellers, Indira Nagar, Lucknow, Uttar Pradesh, India, 226016